Our Trainings on Trust

1. Donelson, A. J. (2020). Trust is the engine of change [Training workshop]. Community Foundation for Southern Arizona. https://vimeo.com/447023887
This workshop introduced the trust-building framework to a nonprofit and funder audience, showing how trusting relationships can be measured within multi-stakeholder partnerships. Using cases from community development and public health, it gave participants an assessment tool and sample metrics for tracking how trust drives sustained engagement.

2. Donelson, A. J. (2020). Yes, you can measure trust! [Training workshop]. Community Foundation for Southern Arizona. https://vimeo.com/471208760
This follow-up workshop walked participants through building a program development map that links activities to measurable short, medium, and long-term goals across multiple stakeholders. Using case studies and hands-on exercises with participants’ own programs, it showed how process-level changes in trust can be tracked over time to diagnose partnership challenges and strengthen outcomes.

3. Adam, M. B., & Donelson, A. J. (2020). Implementation and human centered design [Interview]. In Innovations in Implementation Research in LMICs [Podcast]. Health Policy and Planning, Oxford Academic. https://soundcloud.com/user-347591104/imp-res-in-lmics
Companion podcast to the Health Policy and Planning supplement on implementation research in low- and middle-income countries. Dr. Adam and Dr. Donelson discuss how human centered design and trust building worked in practice across Kenyan community health systems, and how locally driven quality improvement cycles sustained volunteer engagement without external funding.

4. Adam, M. B., & Donelson, A. J. (2020, November). Re-imagining design: How human centered design unlocks potential in view of the Human Capital Index [Conference presentation]. Sixth Global Symposium on Health Systems Research, Health Systems Global.
This presentation argued that the World Bank’s Human Capital Index, while powerful at national levels, does not reach down to where health, education, and employment sectors interact within local communities and families. Human centered design fills that gap because it can drive engagement across diverse stakeholders, redistribute power dynamics, support iterative problem-solving, create new ways to measure process change in complex systems, and build trust that gets past system barriers.