Selected Bibliography: Trust for Change
Adam, M.B., and Donelson, A.J. (2018). Strengthen, Appreciate, Learn and Transform (SALT) Training Curriculum: Driving Change in Close to Community Health Systems (AIC Kijabe Maternal Newborn
Community Health).
Adam, M.B., Donelson, A.J., Mbugua, S., Ndungu, J., Waithera, C., and Chege, J. (2017). Human Centered Design for rapid results: improving quality in close to the community health systems in four Kenyan
Villages. BMC Proceedings 11, 1.
Mary B. Adam, Simon Mbugua Nyambura, Wilson Karmiru, Wambui Naiomi Makobu, Joy Njuguna and Angela Donelson, 2020. Health Policy and Planning (forthcoming edition, November). Implementation research and human centered design: How theory driven human centered design can sustain trust in complex health systems, support measurement, and drive sustained Community Health Volunteer engagement.
Barr, A. (2003). Trust and expected trustworthiness: Experimental evidence from Zimbawean villages. The Economic Journal 113, 18.
Blacksher, E., Nelson, C., Van Dyke, E., Echo-Hawk, A., Bassett, D., and Buchwald, D. (2016). Conversations about Community-Based Participatory Research and Trust: “We Are Explorers Together”. Progress in Community Health Partnerships 10, 305-309.
Bova, C., Fennie, K.P., Watrous, E., Dieckhaus, K., and Williams, A.B. (2006). The health care relationship (HCR) trust scale: development and psychometric evaluation. Res Nurs Health 29, 477-488.
Bova, C., Route, P.S., Fennie, K., Ettinger, W., Manchester, G.W., and Weinstein, B. (2012). Measuring patient-provider trust in a primary care population: refinement of the health care relationship trust
scale. Res Nurs Health 35, 397-408.
Boyer, P., Lienard, P., and Xu, J. (2012). Cultural differences in investing in others and in the future: why measuring trust is not enough. PLoS ONE 7, e40750.
Dadwal, V., Basu, L., Weston, C.M., Hwang, S., Ibe, C., Bone, L., Boonyasai, R.T., Gentry, J., Purnell, L., and Wu, A.W. (2017). How Co-Developed Are Community and Academic Partnerships? Progress in Community Health Partnerships 11, 387-395.
Deaton, A. (2015). On tyrannical experts and expert tyrants. The Review of Austrian Econoics 28.
Feng, Y., and Ye, H. (2016). Why do you return the favor in online knowledge communities? A study of the motivations of reciprocity. Computers in Human Behavior 63, 342-349.
Finnegan, H.A., Langhinrichsen-Rohling, J., Blejwas, E., Hill, A., Ponquinette, D., Archer, S., Kelley, M., and Allison, M. (2018). Developing a Productive Workgroup Within a Community Coalition: Transtheoretical
Model Processes, Stages of Change, and Lessons Learned. Progress in Community Health Partnerships 12, 61-72.
Fox, J. (2015). Social accountability: what does the evidence really say? World Development 72, 15.
Gilson, L. (2003). Trust and the development of health care as a social institution. Soc Sci Med 56, 1453- 1468.
Gilson, L. (2006). Trust in health care: theoretical perspectives and research needs. J Health Organ Manag 20, 359-375.
Goudge, J., and Gilson, L. (2005). How can trust be investigated? Drawing lessons from past experience. Soc Sci Med 61, 1439-1451.
Grob, R., Darien, G., and Meyers, D. (2019). Trust in Health Care: Why Physicians Should Trust in Patients JAMA. 2019;321(14):1347-1348.
Gwebu, K., Wang, J., and Troutt, M. (2007). A Conceptual Framework for Understanding Trust Building and Maintenance in Virtual Organization. Journal of Information Technology Theory and Application 1, 20.
Hall, M.A., Zheng, B., Dugan, E., Camacho, F., Kidd, K.E., Mishra, A., and Balkrishnan, R. (2002). Measuring patients’ trust in their primary care providers.[Erratum appears in Med Care Res Rev. 2003 Mar;60(1):118.]. Med Care Res Rev 59, 293-318.
Hicks, S., Duran, B., Wallerstein, N., Avila, M., Belone, L., Lucero, J., Magarati, M., Mainer, E., Martin, D., Muhammad, M., et al. (2012). Evaluating community-based participatory research to improve community-partnered science and community health. Progress in Community Health Partnerships 6, 289-299.
Hilton, K.W., R. (2016). Leadership in Volunteer Multistakeholder Groups Tackling Complex Problems, (Emerald Group Publishing Limited).
Innes, J.E., and Booher, D.E. (1999). Consensus Building and Complex Adaptive Systems. Journal of the American Planning Association 65, 412-423.
Innes, J.E., and Booher, D.E. (2003). Collaborative policy making: governance thruough dialogue. In Deliberative policy analysis understanding governance in the network society, M.A.W. Hajer, H, ed. (Cambridge: Cambridge University Press), pp. 33-59.
Kolm, S. (2008). Reciprocity: An economics of social relations (Cambridge University Press).
Kotter, J.P., and Schlesinger, L.A. (1979). Choosing strategies for change. Harvard Business Review 57, 106-114.
Langley, A. (1999a). Strategies for theorizing from process data. Academy of Management Review 24, 691-710.
Langley, A. (1999b). Strategies for Theorizing from Process Data. The Academy of Management Review 24, 691-710.
Langley, A.N.N., Smallman, C., Tsoukas, H., and Van De Ven, A.H. (2013). Process studies of change in organization and management: Unveiling temporality, activity, and flow The Academy of Management
Journal 56, 1-13.
Lewicki, R.J., and Bunker, B.B. (1996). Developing and maintaining trust in working relationships. In Trust in Organizations: Frontiers of Theory and Research, R.M. Kramer, and T.R. Tyler, eds. (Thousand Oaks, California: Sage Publications), pp. 114-139.
Mafuta, E.M., Dieleman, M.A., Essink, L., Khomba, P.N., Zioko, F.M., Mambu, T.N.M., Kayembe, P.K., and de Cock Buning, T. (2017). Participatory approach to design social accountability interventions to improve maternal health services: a case study from the Democratic Republic of the Congo. Global
Health Research and Policy 2, 4.
McCollum, R., Otiso, L., Mireku, M., Theobald, S., de Koning, K., Hussein, S., and Taegtmeyer, M. (2016). Exploring perceptions of community health policy in Kenya and identifying implications for policy change. Health Policy Plan 31, 10-20.
McKnight, D.H., and Chervany, N.L. (2000). What is trust? A conceptual analysis and interdisciplinary model. In Americas Conference on Information Systems, pp. 827-833.
McKnight, D.H., and Chervany, N.L. (2001). Trust and Distrust Definitions: One Bite at a Time (Berlin, Heidelberg: Springer Berlin Heidelberg).
Meyerson, D., Weick, K.E., and Kramer, K.A. (1996). Swift Trust and Temporary Groups. In Trust in Organizations: Frontiers of Theory and Research, T.M. Tyler, and K.M. Kramer, eds. (Thousand Oaks,
California: Sage Publications Inc), pp. 115-132.
Muller, E., Zill, J.M., Dirmaier, J., Harter, M., and Scholl, I. (2014). Assessment of trust in physician: a systematic review of measures. PLoS ONE 9, e106844.
Nooteboom, N., and Six, F. (2003). Trust Process in Organizations: Empirical Studies of the Determinants and the Process of Trust Development (Cheltenham, United Kingdom: Edward Elgar Publishing Limited).
O’Malley, A.J., and Marsden, P.V. (2008). The Analysis of Social Networks. Health services & outcomes research methodology 8, 222-269.
Okello, D.R.O., and Gilson, L. (2015). Exploring the influence of trust relationships on motivation in the health sector: a systematic review. Human Resources for Health 13, 16.
Ostrom, Elinor and James Walker, eds. 2003. Trust and Reciprocity: Interdisciplinary Lessons From Experimental Research. The Russell Sage Foundation, NY.
Ozawa, S., and Sripad, P. (2013). How do you measure trust in the health system? A systematic review of the literature. Soc Sci Med 91, 10-14.
Raggio, R.D., Walz, A.M., Godbole, M.B., and Garretson Folse, J.A. (2014). Gratitude in relationship marketing: Theoretical development and directions for future research. European Journal of Marketing
48, 2-24.
Schaaf, M., Topp, S.M., and Ngulube, M. (2017). From favours to entitlements: community voice and action and health service quality in Zambia. Health Policy Plan 32, 847-859.
Thom, D.H., Hall, M.A., and Pawlson, L.G. (2004). Measuring patients’ trust in physicians when assessing quality of care. Health Affairs 23, 124-132.
Topp, S.M., and Chipukuma, J.M. (2016a). How did rapid scale-up of HIV services impact on workplace and interpersonal trust in Zambian primary health centres: a case-based health systems analysis. BMJ glob 1, e000179.
Topp, S.M., and Chipukuma, J.M. (2016b). A qualitative study of the role of workplace and interpersonal trust in shaping service quality and responsiveness in Zambian primary health centres. Health Policy Plan
31, 192-204.
Van de Ven, A.H., and Huber, G.P. (1990). Longitudinal Field Research Methods for Studying Processes of Organizational Change. Organization Science 1, 213-219.
Wang, Y., Cai, Z., Yin, G., Gao, Y., Tong, X., and Han, Q. (2016). A game theory-based trust measurement model for social networks. Computational Social Networks 3, 2.
Wasko, M.M., and Faraj, S. (2005). Why Should I Share? Examining Social Capital and Knowledge Contribution in Electronic Networks of Practice. MIS Quarterly 29, 35-57.
Westhorp, G., Walker, D.W., Rodgers, P., Overbeeke, N., Ball, D., Brice, G. (2014). Enhancing community accountability, empowerment and education outcomes in low and middle income countries: A realist review (London: EPPI-Centre, Social Science Research Unit, Institute of Education, University of London).